Our commitment

Southern Hospitality Services, LLC is committed to ensuring that people with disabilities can access the information and services offered through shshotelus.com. We work to improve accessibility as website content, technology and recognized standards evolve.

Accessibility measures

Our website is designed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Measures currently incorporated into the site include:

• Semantic headings and page landmarks that support assistive technology.
• Keyboard-accessible navigation, links, buttons and interactive controls.
• Text alternatives for meaningful images.
• Readable color contrast, responsive text and mobile-friendly layouts.
• Labels and instructions for contact-form fields.
• Reduced-motion support where animation is used.
• Regular automated testing together with periodic manual review.

Third-party content

Some property, reservation and brand links lead to websites operated by third parties. Southern Hospitality Services does not control those websites, but we welcome notice when a third-party experience creates an accessibility barrier for visitors using our website.

Ongoing improvement

Accessibility is an ongoing process. Automated testing can identify many issues but cannot evaluate every assistive-technology or user experience. We periodically review the site and address confirmed barriers as resources and technology allow.

Accessibility assistance and feedback

If you have difficulty accessing any part of this website, need information in an alternative format, or want to report an accessibility problem, please contact us. Include the page address and a brief description of the issue when possible.

We will make reasonable efforts to acknowledge accessibility feedback promptly and provide an accessible alternative when one is available.